FAQ

First of all registration is a 2 step process.

1) Member Login:  

Go to My Profile under the AppBuilder Login’ tab, click on it and a new page will open asking you to either Log In or create a new account

A password will be emailed to you, this password is only for accessing the member area,

2) AppBuilder Account Login:

Go back to the AppBuilder tab and click on My Profile, log in using your new account details to access the member area.

Click on AppBuilder Login tab in dropdown menu, under the empty text fields you will see CREATE NEW ACCOUNT link.  Create a 2nd user account here – you can use the same username and password as for Members area.

Now you are in, go to App Templates tab, Choose a template, then Click USE, fill in the App info until completed (might as well do that now) or if you want to practice just click ADD INFO LATER

Now you are inside the AppBuilder Dashboard, you will see your new App template there, double click on it to open the simulator GUI

On the right side you have some icons starting with EDIT PAGE, etc  this is where the fun begins… click on everything to get a feel for the interface and workflow, you cant stuff anything up, can always delete the test app and start fresh until you know what you are doing.

Tutorials should be available soon if not already.

Now you have to make sure that your application is ready for release. Go to App Store Properties. Make sure that your Application icon(57×57) is identical with the iTunes icon (1024×1024) but in different sizes. Fill in required information and click Save. Once you click on the submit button, one of our build engineers will test your application and make sure it works properly. If there are any broken links, buttons that don’t work or content that doesn’t comply with Guidelines we will reject it. Check your app status on website to see when your application gets approved/rejected.

In-Design (Unpaid) – 0 In-Design (Paid) – 1 Ready-For-Release – 2 In-Review – 3 In-App Store – 4

Only if you want your app with your own company name as author. To find out about how to generate a certificate, please follow this link

It takes on average 3-10 business days, however the process may take longer. 3-10 days is just an estimate based on our past experience with Apple’s review process. Please note that Apple does not provide any timeframe estimate on how long the process may take. Max we’ve seen was 1 month. We’ll be responsible for fixing any technical issues. On your side we expect cooperation in adding proper quality content and follow our guidelines and Apple’s requirements.

Yes. All data is deployed to App Store/Google Play Store/Amazon Appstore and saved on mobile device. Even if device has no internet connection, the app will still work.

We specialize in creating rich content native apps for iPhone and Android too. We try to keep these technologies separate, i.e. if you want a single app to be submitted to both markets then you have to duplicate your content in two separate apps (one for App Store and one for Google Play Store) – we do provide the tools to make this efficiently. To find out about how to duplicate an app, please follow this link

1) We are currently creating the tutorials which should be available in the members section soon.

2) Don’t be ridiculous the Tutorials are FREE.

• Open YouTube.
• Copy Embed code (it is under the video)
• Go to AppCloud Co >Find yourpage.html >click on Edit
• Click on YouTube button (left side toolbox area)
• Paste the code into YouTube box.
• Save

Make sure that your video’s Embed code is set to 320×265 video resolutions or less, so you can see your video in portrait mode.

If you want to sell your app on App Store you will need to create Your DEV Account with Apple under your name or your company name. To enrol into iPhone program go to http://developer.apple.com/programs/iphone

You will sign a contract with Apple and receive payments directly from Apple.

If you stop paying at a future point the apps will still be available for download from the App Store, Google Play or Amazon Appstore. Subscription based apps will try to connect online and check your payment status. If it detects you cancelled your payment, it will popup a warning message. Message goes away when you resume your subscription payments.

You are able to show PDF pages inside your App, to insert them into your app you will need to upload your PDF file and link to it from your app page.

Live Apps are in our Cloud, you can update them from your control panel as much as you want, or as many times as your plan allows.

You need new binaries if you updated a large number of files or large media files in your app. You can only sync small files.

To find out about how to use our SYNC feature, please follow this link:

Yes, It is currently tested and verified to work on iPhone 5, 4S, 4, 3GS and iPod Touch 5th, 4th generation

Yes, all iPhone apps will work on iPad in magnified mode. We have templates designed specifically for iPad large screen. You need to publish a separate app for iPad only if you want to make use of the large iPad screen – 768 x 1024 px

Click on Backup button in your application Dashboard. Unzip downloaded file. Use Dreamweaver or any other editor to edit your HTML. Keep all your files in the root folder. Do not create subfolders.

When done, zip your folder, go to your app dashboard and Restore project with your own Zip.

The project name on AppCloudCo.com website is just an identifier and not your app name. Your app name and description will appear in App Store/Google Play Store/Amazon Appstore exactly as you type it in your App Dashboard -> App Store Proprieties/Android Market Proprieties/Amazon Appstore Proprieties or in submission process. We will not append any promotional info.

Binary build process will take 1-2 business days.

On App Settings menu of your App Dashboard you’ll find an Ad Mob settings page. Paste your AdMob Publisher ID there. This is a string you get on AdMob website.

If you want to delete an Unpaid app (app that is not added in our subscription plan) find the X Delete button bellow your application icon in Application Dashboard.

If you want to delete a Paid app (an app that is added in your subscription plan) please open a Support Ticket and we will unlock this app for you (make it unpaid).

You should receive an email with link for downloading.

• Please check your spam folder. Sometimes an email can arrive and promptly be placed in your spam or junk folder.
• If you are missing an email from us, please check there first and be sure to add the email to your “whitelist” of approved emails.
•  
• However, if you didn’t received an email with link for downloading your app binary you can find this download link in your App Dashboard, bellow “Ready To Publish” button.

In this example we are assuming you are building an iPhone or Android Mobile App.

1) Prepare your Header Image first, ensuring it is no more than 320px wide – image file extension must be a gif, png or jpg (not jpeg)

2) Go to your App Dashboard

3) Click ‘EDIT PAGES’

4) Click RESOURCES

5) In the right column,  select on the HTML page you wish to add the banner image to

6) On the far right side click on the Mobile icon that says EDIT

7) Once the page opens,  top left of the simulator image you will see DESIGN & HTML – click on HTML

8) Now you will see the HTML code for the page, the top line is where the header image name needs to go. You need to know what the name of your header image is eg: (HeaderImage.png)  And place your header name in the src =”

9) By default the line will be commented out so it is inactive. All you need to do is remove the two tags at the start and at the end of the line  like shown in the video.

Of course first you need to add a menu page, but once you have done that here are the next steps.